Refund Policy
Effective Date: February 26, 2025
At Fantasy25Cricket ("we", "our", "us"), we aim to provide a fair and transparent experience on our platform https://fantasy25cricket.com. This Refund Policy explains the circumstances under which refunds may be considered.
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Eligibility for Refunds
Refunds may be considered in the following situations:
- Accidental duplicate transactions.
- Unauthorized payments due to technical errors.
- Issues with in-app items not being correctly credited.
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Non-Refundable Cases
Refunds will not be granted in the following cases:
- If a user changes their mind after a transaction.
- If funds have been used for any service or feature.
- In cases where account suspension occurs due to violation of our Fair Play Policy.
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Refund Request Process
To submit a refund request, users must:
- Contact support within 7 days of the transaction.
- Include transaction ID, date, amount, and payment proof.
- Wait up to 10 business days for the review process.
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Processing of Refunds
Once approved, refunds will be issued through the original payment method. Processing times may vary depending on your provider.
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Changes to This Policy
We reserve the right to update this Refund Policy. All changes will be published here with a new effective date.
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Contact Information
- Fantasy25Cricket
- Email: support@fantasy25cricket.com
- Website: https://fantasy25cricket.com